Founded in 2004, Jetstar Asia Airways is a low-cost carrier airline headquartered in Singapore. It is the Asian branch of Jetstar Airways, a subsidiary of the Australian airline known as Qantas Airlines. Jetstar Asia Airways has a few sister airlines. These include Jetstar in New Zealand, Jetstar Pacific in Vietnam and Jetstar Japan. Jetstar Asia Airways carries out passenger flights from its operating site in Changi Airport (SIN) to regional destinations in Southeast Asia including Myanmar, Cambodia, Malaysia, Indonesia, Philippines, Thailand, and Vietnam. Also, Jetstar Asia Airways offers air services to regional destinations in Japan, Taiwan, and Hong Kong. Jetstar Asia Airways is the most prominent feeder airline, an airline that brings passengers to hub areas from areas that are not accessed by a large carrier. The aim of Jetstar Asia Airways is to offer its passengers low-priced tickets at all times and on all occasions.
Jetstar Asia Airways has signed codeshare agreements with the following airlines in order to increase its access to various destinations across the globe:
Apart from the above-mentioned codeshare agreements, Jetstar Asia Airways also has interline arrangements with the airlines mentioned below:
Jetstar Asia Airways offers a single cabin of all Economy Class seats. The cabin features comfortable, spacious seats with decent legroom to stretch feet and relax. Jetstar Asia Airways offers three type of fare bundles, based on which add-on services can be tailored according to the passengers’ personal preferences (a) Starter bundle, (b) Starter Plus bundle, and (c) Starter Max bundle.
The checked baggage is not inclusive of airline’s most popular fares. The passengers have to book checked baggage separately while booking a Jetstar flight.
Jetstar Asia Airways offers passengers tailed services onboard the airplane. Depending on your budget, Jetstar Asia Airways provided you with the options to order the service you need. It provides the option of purchasing meals and beverages from the Jetstar Cafe menu. The menus are subject to variation depending on the duration and the final destination of the Jetstar Asia flights. A number of onboard meals such as Soya Sauce Chicken with Rice, pea curry and red kidney beans with basmati rice, and Spinach Lasagne are available. Furthermore, options for kids and light meals are available in the menu. Payments by both credit card and cash are accepted on Jetstar flights. In addition, Jetstar Asia Airways gives the passengers options to pre-order special meals.
Passengers onboard Jetstar Asia Airways have the option to reserve their seat prior to the flight while making a Jetstar booking. The airline cares about the passengers’ needs and it accommodates them as much as possible despite the fact that it is a low-cost carrier airline. It does not compromise on its passengers’ comfort and ease. On this basis, the passengers are provided with the option of selecting their favorite seat during the booking process in return of insignificant fees. The options available include the following:
It is important to note that in case of booking a Starter fare, the standard seat selection is optional and it requires an additional fee. However, if the passenger has purchased a Starter Plus bundle, they already have the option to choose their preferred standard seat. In case of the Starter Max bundle, the passenger has the option to choose from all three options available: a standard seat, an upfront seat or a seat with extra legroom. Lastly, if the passenger has booked a Flexibiz, they are provided with the option of standard seats and upfront seats to choose from
Jetstar Asia Airways provides the option for online check-in before showing up at the airport. Online check-in is not only convenient but also faster than conventional airport check-in. When a passenger opts for a online check-in, they can have their boarding pass emailed to them or they can choose to receive it in an SMS. Online check-in for Jetstar Asia Airways the can be available 48 hours and 120 minutes before the flight scheduled departure time. This Straight to Gate service is available for passengers on Singapore to Kuala Lumpur flights ( both ways) and Singapore to Penang flights (both ways).
It is also important to note that Jetstar Asia Airways provides this service to the passengers who have only carry-on baggage. The Straight to Gate service is not available for passengers who require any sort of entry requirements to the final destinations. Passengers with visa or other entry requirements are eligible to use the online check-in service, but they have to make a quick stop at the Jetstar document check desk in the check-in hall. This stop is necessary so that the visa and documentation could be cleared.
Jetstar Asia Airways was established as a partnership between Qantas and Singaporean businessmen. Jetstar Airways received Air Operator Certificate from the Singaporean government in November the same year. Operations commenced in December to three routes: Hong Kong, Taipei, and Pattaya.
Jetstar Asia Airways merged with Valuaur in July due it which the airline received fresh capital. Jetstar Asia Airways’ air services witnessed incredible growth in terms of fleet expansion and new destinations. It opened a new route to Manila in the Philippines, and Phnom Penh and Siem Reap in Cambodia. In addition, Jetstar Asia Airways took delivery of its 5th aircraft in the same year.
Jetstar Asia Airways became the very first international airline to have landed on Bangkok’s Suvarnabhumi Airport.
Jetstar Asia Airways made a profit ahead of schedule and ahead of local rivals. It recorded a growth of passengers carried rising by 20% and a passenger load factor of more than 75%.
Jetstar Asia Airways launched its operations to Hangzhou, China.
Jetstar Aisa Airways launched new routes to Palembang, Pekanbaru in Indonesia and Da Nang in Vietnam.
Jetstar Aisa Airways continued to grow, so it added Clark in the Philippines, Hat Yai in Thailand and Okinawa in Japan to its map of destinations.