The hotel comprises 3 floors with lift access. Downstairs there is a living room with a TV, board games and tourist information. A hotel safe is also provided and food and drink are served at the restaurant. Guests can stay connected thanks to the wireless Internet access. A car park is provided for those arriving with vehicles, and there is a bicycle hire service provided.
By car from Andorra La Vella, take the road towards La Massana, Ordino (CG4); follow the road to Ordino, and take the Arcalis road (CG3). After 3 km you will reach La Cortinada. Guests will find the hotel almost at the end of the town.