The hotel has a total of 22 rooms and is a large, luxurious and comfortable mansion-retreat of the classic 'Andean style'. It has large, exquisitely decorated spaces, combining local materials such as rocks, wood and genuine Mapuche handicraft. The main floor has a reception desk, function rooms with large chimneys, a caf�, restaurant and bar, the terrace, a multi-purpose room, and also a spa-solarium with a sauna, a Jacuzzi and direct access to the outdoor pool. The incredible rock basement contains a wine cellar and a warm library. The hotel also offers WLAN Internet access and room and laundry services.
The hotel has a free shuttle bus to collect passengers from the airport. Guests should provide the hotel with their flight information in advance of their stay to make use of this service.