Guests are welcomed in the lobby, which offers a 24-hour reception, luggage storage and lift access to the upper floors. Guests can make travel arrangements and use ticketing services at the hotel's tour desk. Business travellers can make use of the on-site business centre with fax and photocopying services. The hotel offers wireless Internet access, and room service and a laundry service are available for a fee. Those arriving by car may leave their vehicles in the hotel car park (fees apply).