The hotel features all of the culture, traditions and architectural style of the local area expected on a Quinta Real hotel. Decorated in the colours, textures and materials of the local region and characteristic of Mexico, the 3-storey hotel was opened in 2006 and comprises 232 rooms of which 4 are junior suites, 113 are suites and 1 is a room that has been adapted to cater to disabled guests. Facilities include a foyer with a 24-hour reception desk, a safe, a currency exchange facility and a lift in addition to a newspaper stand, a cafe, a bar, a restaurant and conference facilities. It is possible to gain access to the Internet and there is also a WLAN access point to make use of. Room and laundry services are on offer and those arriving by car may make use of the car parking and hotel garage.