Seven-story Atrium lobby with quiet sound of grand piano as background music. Several room types are provided, such as Standard, Superior, Deluxe, Luxury, and Suite rooms. From each guest room, there is a splendid view of Hokkaido are. All rooms are equipped with A/C, refrigerator, electric pot, TV, safe, writing desk, hair dryer, shampoo, conditioner, soap, tooth brush, razor, shower cap, yukata, towel, and hair comb. Hot spring bath, Esthetic salon, gift shop, coin laundry, and a Restaurant serving Tuscany meals is in inside. Kiroro Town, an entertainment mall, is connected with the hotel.
Facilities include a Retaurant, Public bath, Sauna, Open-air bath which features natural surroundings and a beauty salon. For a revitalising workout, there is a fitness centre, pool and tennis court. Other facicilities provided include: air-conditioning, Hairdryer, Non-Smoking, Television, Ironing, Laundry.