The hotel is housed in an old traditional building that dates back to the 18th century, when it is part of the Monastery of Santa Catalina. It has been fully restored but retains its architectural richness combined with modern amenities. The architectural aspects include the old structures from volcanic material, the old-style vaults and monastic-style columns. Facilities include 24-hour reception and check-out services, a hotel safe, cloakroom and lift access to the upper floors. A breakfast/dining room, Internet access, room and laundry services and a car park are also available.