The airport hotel offers complimentary wireless, high-speed Internet access throughout the hotel. It also includes a six-storey atrium lobby and an indoor tropical swimming pool with a waterfall. Guests are welcomed with a 24-hour reception service. The hotel offers 236 rooms. Facilities include a hotel safe, cloakroom and lift access. Furthermore, there is a newspaper stand, bar and a restaurant. The hotel prides itself on first-class service and a handsome appearance and offers 17 renovated meeting rooms for groups of two to 600. Guests can also take advantage of the room and laundry services on offer. Complimentary transportation is provided within an 8 km radius of the hotel and those guests who are arriving by car may leave their vehicle in the hotel's car park.
Connected to Knoxville McGhee Tyson Airport by a covered walkway, the hotel is just 12 miles from downtown Knoxville. From 40 West or 75 South, take exit 386 B (Airport, Alcoa Hwy/129) and the hotel will be about 12 miles on the right.