Housed in a contemporary building made from of ashlar (white volcanic rock), the family-friendly city hotel is strategically located with complementary facilities and services to serve both large groups and independent leisure and business travellers. The hotel was renovated in 2011 and offers 104 guest rooms in total. Its spacious terrace on the 4th floor, with a clear view of the El Misti volcano, is perfect for relaxing and enjoying the sun. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, newspaper stand and lift access to the upper floors. There is a cafe, a TV lounge and a restaurant and guests will appreciate the conference facilities and wireless Internet access. Those arriving by car may leave their vehicles in the hotel car park.