The hotel offers world-class facilities including 24-hour reception service, private check-in and 24-hour express check-out. There are a total of 304 rooms at this city hotel. Guests are welcomed in the lobby and facilities include air conditioning, a hotel safe, cloakroom, lift access to the upper floors, a newspaper stand, hairdressing salon, jewellers, wine shop, gift shop, casino, games room, TV lounge and a children's playground. Guests can enjoy a drink in the bar or pub, or dine in the caf� or restaurant. There are conference facilities for business travellers. Internet access as well as room and laundry services are also available. Guests arriving by car can leave their vehicle in the hotel car park.
The hotel can arrange airport transfers for guests to and from the Harare International Airport which is 17 km from the hotel.