Singapore Airlines was founded in 1947 and commenced operation in 1972. As the flag carrier of Singapore, it is headquartered in Changi area and its main operational site is located in Singapore Changi Airport, a vibrant business hub and of potential growth in the near future. Singapore Airlines is the second largest in the world in terms of market capitalization. It was the first airline to purchase Airbus A380, which is considered the world’s largest passenger aircraft. Singapore Airlines is ranked amongst the 15 top carriers around the world with regard to revenue passenger kilometers and it is the tenth in terms of the number of passengers carried. It operates flights to 62 international destinations in 32 countries predominantly South East Asian countries. Singapore Airlines has a fleet size of 115 aircraft all of wide-body Airbus and Boeing models.
Singapore Airlines has signed codeshare agreements with many airlines around the world in order to serve many different destinations in all the corners of the globe. The following list shows a sample of the key airlines which had codeshare agreement with Singapore Airlines:
Singapore Airlines offers five cabins of travel, based on which in-flight and on-ground services vary.
Suites are available on Airbus A380. This cabin features privacy, space, and luxury. The Suites are completely separated by walls of 1.5 meter high. They are furnished with sliding doors, window blinds, fine leather seats of 35 inches wide, 23 inches TV screen, and 200 inches beds, which are separate from seats.
This cabin features luxurious services. It is furnished with seats of 35 inches wide and foldable into a fully flat bed, 23-inch screens supported by in-flight entertainment programs. The passengers are offered complimentary amenity kits filled with personal and skin care items.
This class is offered on Airbus A380, Airbus A350-900, and Boeing B777-300ERs. The seat sizes on Business class onboard Singapore Airlines is 30 inches wide. Seats recline to 132 degrees and can be folded into 78 inch beds, comfortable for deep sleep. In addition, personal TV screens of 18 to 15.4 inches screen, power outlet and two USB ports are incorporated into the seats. Business class passengers are indulged to order their meals and beverages to be served at their requested timing.
Premium Economy class on board Singapore Air is available on Airbus A380, B777-300ER and Airbus A350-900 aircraft. This cabin features seats of 18.5-19.5 inches wide and they recline at 8 inches, 38 inches seat pitch, and a 13.3 inch touchscreen. Passengers on Premium Economy class traveling on Singapore Airlines can are provided access to a wide selection of entertainment materials from international cinema to enjoy watching their favorite movies
Economy class is available on all models of the fleet, so its features vary slightly depending on the aircraft's model. This cabin generally features seat size of 19 inches wide with seat pitch of 32 inches, a cup holder, 11-10.6 inch personal TV, in-seat socket, and a USB port to charge electronic devices and to enjoy watching/listening to music or movies. In addition, the USB port can be used to connect your Android or iOS device to your seat and discover KrishWorld, the entertainment program. Passengers can browse movies, TV programs, and music available on the free SingaporeAire mobile app.
Singapore Airlines allows a generous free checked baggage for all the passengers and allowance varies based on the ticket classes:
Note that baggage limit might not exceed 32 kgs each suitcase according to the Singaporean occupational health and safety rules.
In addition, passengers traveling with a baby are entitled 10 kgs of extra baggage and a collapsible stroller.
Singapore Airlines offers all the passengers mouth-watering meals and beverages free of charges, regardless of their flight category. They are indulged with a selection of main course and beverages from which they can select their preferred meal and drink. Book the Cook service takes the in-flight dining experience to the lavish lifestyle where Suite, First, Business, and Premium Economy class passengers can reserve their main course meal from a wide collection of meals providing that reservation should be made 24 hours before flight departure time. The passengers can opt for special meals for any reason be it diet or religious limitation, Singapore Airlines can meet the passengers’ culinary requirements.
Singapore Airlines provides all the passengers with access to AVOD to spend amusing time during their flight. It has over a 1.000 entertainment materials of the latest movies, TV programs, music and games. Moreover, passengers can keep connected to friends and families while they are above the clouds through a high-speed Internet connection. WiFi access is provided cost-free for Suite, First and Business class passengers while it is chargeable for other classes.
KrisShop is the in-flight shopping program onboard Singapore Airlines. It offers passengers more than 1500 product of famous brands at up to 40% off. Through online KrisShop passengers can not only shop onboard the airplane, but they can also pre-order the items 24 hours prior to their flight and they receive them onboard.
Singapore Airlines is highly reputable for hospitality. One of the on-ground services is check-in reception at Singapore Changi Airport. This service advantages the Suites, First Class and Business Class passengers. An agent from the Passenger Relations Office meets the passengers when they arrive at the airport, a porter unloads their luggage and assists them to their check-in desk. Besides reception service, a sit back and relax service where the Passenger Relations Office handles check-in procedures for SilverKris Lounge legitimate guests. Affinity Concierge service is another form of hospitality that Singapore Airlines offers to clients. It is a personalized meet and greet at the gate along with assistance at key service points such as check-in, baggage claim, customs, immigration, and a transfer on an electronic buggy. Affinity Concierge saves travelers’ time finding their way through Changi Airport. It is available on arrival, departure or transit flights. Affinity Concierge is a chargeable service and it is available for any traveler bearing in mind that reservation should be made at least 48 hours prior to scheduled departure/ arrival time of the flight.
Singapore Airlines offers easy and secure online booking. During the booking process, the passengers have the option to select their preferred seats. Then at the time of travel, they can check-in through Singapore Airlines website or Singaporeair mobile app. Also, they can get self-printed boarding pass or mobile boarding pass available for selected destinations. Online boarding passes can be available as 48 hours and up to one hour and a half prior to the scheduled flight departure time for travelers departing from Singapore Airlines’ main operational hub. Confirmed online check-in and a printout of the boarding pass can save travelers’ time at the airports where they can avoid airport check-in and standing patiently in long lines. If travelers have bags to check-in, they can immediately go to the baggage drop counter and proceed to immigration for airport scanning and clearance.
Another option for checking-in is at the airports either through self-service machines or Singapore Airlines’ check-in counters. The counters opening time varies depending on final destinations. For example, for flights from Singapore Changi Airport to Dubai International Airport, counters open 3 hours prior to flight departure and close one hour before flight departure. For flights to Mumbai and New Delhi, counters open four hours before flight departure time and close one hour prior to time of departure.
Singapore Airlines was established as Malayan Airways. It launched its first chartered flight from Straits Settlement to Kuala Lumpur. Since then, regular scheduled flights followed primarily from Singapore to Kuala Lumpur.
Malayan Airways grew in terms of fleet size and new routes. It joined IATA with the assistance of other British Commonwealth airlines.
Singapore Airlines expanded internationally opening new routes in the Indian subcontinent and Asia and introducing new aircraft models to the fleet.
Singapore Airlines witnessed expansion in service to international destinations in the U.S.A., Canada, and major European countries.
World’s largest passenger airplane Airbus A380-800 joined Singapore Airline fleet for the first time.