Formed in 1988, Thai Airways International is the flag carrier of Thailand. It is headquartered in Chatuchak District in Bangkok, the capital of Thailand and it operates primarily out of Bangkok International Airport (BKK), one of the eight biggest and busiest aviation hubs in Southeast Asia. Thai Airways flies to 91 international destinations in 37 countries. It has a fleet size of 80 aircraft of different models and two subsidiaries airlines Thai Smile and Nok Air. Upholding environmental-friendly travel in the region and adhering to the principles of its ‘Travel Green Program’, it is the first airline in Asia to use biofuel on commercial flights.
Thai Airways International offers three cabin classes and accordingly inflight and on-ground services vary.
It refers to First Class on Thai Airways International and it is available on Airbus A340-600, Airbus A380, and selected Boeing 737-400 aircraft. Royal First Class passengers are indulged in spacious semi-private suites of eight feet high. Seats recline flexibly from upright to fully flat bed. In addition, this cabin features luxurious inflight amenities such as personal entertainment, 23-inch flat screen, films, music, games, a big dining and work table, and chef-curated meals for passengers to select their favorite dishes and beverages. Besides that, inflight amenities include a warm wear, a pair of slippers and a travel kit full wide variety of toiletries and accessories.
It is the second cabin class and refers to Business Class. It is available on all the airline fleet models. The same class is sold as Premium Economy on Scandinavian and Moscow routes. Royal Silk Class features seats of 51 to 55 in width and it has a pitch of 58 to 62 inches. Seats are adjustable at different angles up to 180 degrees, so they can be comfortable flat beds. With respect to inflight entertainment facilities, the Royal Silk passengers enjoy music, movies, 15-16 inch flat screen, power points, and USB ports. Also, on Royal Silk cabin complimentary meals are served to passengers to enjoy their culinary delights including pre-departure drink and other chef-curated and travel-specific dishes. Inflight amenities also include a pillow, a blanket, and a travel kit.
It is available on Airbus A380, Airbus A330-300, Airbus A350-900, Boeing 747-400 and Boeing 777. Economy Class features wide reclining seats, generous legroom and seat pitch of around 32 to 34 inches depending on the aircraft model. Inflight amenities on Economy Class include a vast selection of AVOD, personal in-seat touchscreen monitor and a complimentary hot meal or snacks. On long-haul regional and international flights Economy Class passengers are provided with a personal pillow and a blanket.
Thai Airways owns a fleet size of 81 aircraft as the following:
Thai Airways offer special assistance for physically challenged people where wheelchairs are provided free of cost. Thai Airways also provides unaccompanied minors attendants to look after them while traveling.
Thai Airways offers onboard shopping program. The program offers an unrivaled diverse collection of branded product custom-free and at wonderful prices.
In addition to the world-class in-flight amenities, First Class and Business Class passengers are advantaged with several on-ground services. They are granted free access to Orchid Lounges available at Thai Airways’ operational hub, some domestic airports in Thailand, and other nine international destinations. First and Business Class passengers traveling from Suvarnabhumi Airport are indulged in free spa services at Royal Orchid Spa Lounge, which won the World’s Best Lounge and Spa award by Skytrax in 2018. Moreover, they undergo private security screening and passport control facility.
Thai Airways International offers its clients three ways for check-in: online check-in, air port counters or kiosks. For convenience and time saving, Thai Airways International offers online check-in through its available app for both Android and iOS. It allows you to download and print out your boarding pass. The second check-in method is airport counters. The counters open three hours before scheduled flight departure time and close 40 minutes prior departure time. The third check-in method is Kiosks and they are available at Bangkok and some international destinations. Passengers can check-in using the self-service as early as 12 hours prior to scheduled flight departure time.
Thai Airways traces its origins to Scandinavian Airline and Thailand’s domestic carrier.
The airline expanded in routes and fleet. For instance, it operated different aircraft models and it introduced services to new destinations.
Thai government acquired Thai Airways
International and domestic operations of Thai Airways were merged and Thai Airways was christened Thai International Airways.
The shares of Thai International Airways were listed in Stock Exchange of Thailand for public subscription.
Thai International Airways along with other airlines found the world’s first and largest airline alliance, Star Alliance.
Thai International Airways launched its first non-stop international flight to North America.
Thai International Airways received its first Airbus A380 and launched operations to Hong Kong.